
Zopa · Growth & Engagement, Mobile App
Senior Product Manager - Growth & Engagement (Mobile App)
NewhybridSeniorLondonFinTechB2C
Our Take
Lead Growth & Engagement for Zopa Bank's mobile app and customer lifecycle.
What they’re looking for
- Consumer product or high-scale digital experience
- Engagement, retention, or revenue metric ownership
- Mobile app product expertise
- Data-driven experimentation and metrics definition
- Cross-functional collaboration with engineering and design
As posted by Zopa
The role
- You own commercial outcomes across engagement, cross-sell, and in-app customer satisfaction — defining and optimizing the key levers: products per customer, DAU/MAU, and customer sentiment.
- You design and test discovery and adoption experiences, working with marketing teams to personalize messaging and timing for cross-sell across the full customer lifecycle.
- You shape in-app journeys end-to-end, collaborating closely with iOS and Android teams to reduce friction and deliver consistent native experiences.
- You use data to guide decisions: defining leading metrics, running experiments, and uncovering causal behavior changes.
What they are looking for
- Several years of Product Management on consumer-facing or high-scale digital products, with proven ownership of engagement, conversion, retention, or revenue metrics.
- Systems thinking: you understand leading metrics and behavior levers, not just feature lists — comfortable working with imperfect data and running experiments.
- Mobile product expertise: comfortable collaborating with iOS and Android teams and shipping quality native experiences.
- Strong communication across teams: you align stakeholders, balance short-term performance with long-term value, and bring people along even when priorities conflict.
What is in it for you
- Lead one of the most strategically important product areas at a digital bank redefining UK finance.
- Hybrid flexibility: 2–3 days per week at London HQ, plus the option to work abroad up to 120 days annually.
- Operate in a fast-moving, high-impact environment where you own the full discovery-to-delivery cycle.
- Work alongside a diverse, global team at one of the UK's Top Three Most Loved Workplaces.
Skills & Focus Areas
- A/B testing
- data analysis
- experimentation
- stakeholder management
- mobile product design
- metrics definition
- cross-sell strategy
Languages
English
