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Zopa · Growth & Engagement, Mobile App

Senior Product Manager - Growth & Engagement (Mobile App)

NewhybridSeniorLondonFinTechB2C

Our Take

Lead Growth & Engagement for Zopa Bank's mobile app and customer lifecycle.

What they’re looking for

  • Consumer product or high-scale digital experience
  • Engagement, retention, or revenue metric ownership
  • Mobile app product expertise
  • Data-driven experimentation and metrics definition
  • Cross-functional collaboration with engineering and design

As posted by Zopa

The role

  • You own commercial outcomes across engagement, cross-sell, and in-app customer satisfaction — defining and optimizing the key levers: products per customer, DAU/MAU, and customer sentiment.
  • You design and test discovery and adoption experiences, working with marketing teams to personalize messaging and timing for cross-sell across the full customer lifecycle.
  • You shape in-app journeys end-to-end, collaborating closely with iOS and Android teams to reduce friction and deliver consistent native experiences.
  • You use data to guide decisions: defining leading metrics, running experiments, and uncovering causal behavior changes.

What they are looking for

  • Several years of Product Management on consumer-facing or high-scale digital products, with proven ownership of engagement, conversion, retention, or revenue metrics.
  • Systems thinking: you understand leading metrics and behavior levers, not just feature lists — comfortable working with imperfect data and running experiments.
  • Mobile product expertise: comfortable collaborating with iOS and Android teams and shipping quality native experiences.
  • Strong communication across teams: you align stakeholders, balance short-term performance with long-term value, and bring people along even when priorities conflict.

What is in it for you

  • Lead one of the most strategically important product areas at a digital bank redefining UK finance.
  • Hybrid flexibility: 2–3 days per week at London HQ, plus the option to work abroad up to 120 days annually.
  • Operate in a fast-moving, high-impact environment where you own the full discovery-to-delivery cycle.
  • Work alongside a diverse, global team at one of the UK's Top Three Most Loved Workplaces.

Skills & Focus Areas

  • A/B testing
  • data analysis
  • experimentation
  • stakeholder management
  • mobile product design
  • metrics definition
  • cross-sell strategy

Languages

English