Digital In-life Product Owner

The role

• Own the roadmap for existing customer digital experiences across Vodafone's web and app, informed by customer insights, data, and business priorities.
• Define and prioritise the product backlog to ensure delivery teams focus on highest-value opportunities and balanced customer, commercial, and technical needs.
• Drive optimisation through A/B testing, hypothesis-led experimentation, and post-launch performance analysis across key metrics: digital adoption, journey completion, containment, satisfaction, and commercial performance.
• Partner with UX, engineering, analytics, content, operations, and business teams to design, deliver, and continuously improve customer journeys from concept through launch.
• Lead stakeholder engagement across the organisation to build alignment on digital-first strategy and resolve issues impacting customer experience or commercial performance.

What they are looking for

• Proven experience as Product Owner, Product Manager, or Digital Product Lead managing web and/or app products in agile delivery models.
• Strong data and analytics skills: you use customer behaviour, research, and experimentation to identify pain points and translate insights into prioritised actions.
• Track record delivering digital products end-to-end—from concept through launch and ongoing optimisation in high-volume customer environments.
• Expertise in the levers driving customer engagement, self-service adoption, commercial performance, and satisfaction in digital channels.
• Proficiency with Jira, Adobe Analytics, content management systems, and reporting tools; strong Excel and PowerPoint skills.
• Cross-functional collaboration experience working with UX designers, engineers, analysts, and content teams; excellent communication and stakeholder influence at all levels.

What is in it for you

• Flexible working (times and location) embedded in culture to support work-life balance.
• Competitive salary with generous employer pension contribution and free phone bill plus mobile purchasing discounts.
• 23 days annual leave plus 3 charity days and a dedicated birthday day off.
• Extensive learning and development through Vodafone University and dedicated training programmes to progress your career.
• Access to wellness centre with free gym membership, health services, and external practitioners.
• Exclusive family and friends discounts on Vodafone products and services.