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Ticketmaster Europe · Festivals & GA (Universe) - Ticketing & Events

Senior Product Manager (Remote, United Kingdom)

NewremoteSeniorRemoteMarketplacePlatformAI/ML

Our Take

Lead ticketing product strategy and innovation at Universe by Ticketmaster.

What they’re looking for

  • Product management experience
  • AI integration in PM workflows
  • People management and mentoring
  • JIRA and GitHub proficiency
  • Data-driven decision making
  • Ticketing or events industry bonus

As posted by Ticketmaster Europe

The role

  • Define, own, and evolve product vision and roadmap for your area using AI-enabled insights and user-centric discovery to identify high-impact opportunities.
  • Lead cross-functional alignment across Business Development, Marketing, Design, Engineering, and Support; manage stakeholders and drive clarity on priorities and trade-offs.
  • Own end-to-end product development from MVP definition through iterative improvement, maintaining high quality while integrating AI into workflows.
  • Lead and mentor product managers and cross-functional team members; continuously evolve product practices by introducing new tools and frameworks.
  • Measure, analyze, and report on product metrics; communicate strategy and performance to senior leadership through clear, insight-driven narratives.

What they are looking for

  • Proven years of product management experience with demonstrated ability to scale product practices across teams or organisations.
  • Strong track record integrating AI into core PM workflows (discovery, prioritization, delivery, iteration) using solid product judgment to evaluate outputs.
  • Experience or strong interest in people management: coaching, mentoring, and leading product managers.
  • Start-up or marketplace environment experience and/or ticketing and events/music industry knowledge.
  • Expertise with JIRA, GitHub, and modern product development tools; data-driven decision making; strong cross-functional collaboration skills.

What is in it for you

  • Remote role based in United Kingdom with flexible working arrangements.
  • Work on a world-class, highly scalable event ticketing platform serving major entertainment brands across 15 countries.
  • Operate as an independent entity within Fortune 500 backing: set your own roadmap with modern tech stack and significant resources.
  • Access to free live events through exclusive employee ticketing program.
  • Comprehensive benefits: generous vacation, healthcare, retirement, student loan repayment, tuition reimbursement, six months paid caregiver leave for new parents.

Skills & Focus Areas

  • roadmapping
  • stakeholder management
  • A/B testing
  • data analysis
  • JIRA
  • GitHub
  • AI/ML integration
  • user research

Languages

English