Product Lead | Payments Area @ING Bank

The role

• Drive payments strategy across multiple initiatives, influencing long-term execution planning and strategic decisions.
• Lead strategic customer-journey mapping for digital payments: identify structural gaps, define end-to-end vision, and set clear development priorities.
• Translate market insights, customer behavior, and regulatory developments into differentiated product direction.
• Coordinate cross-functional delivery (product, risk, tech, UX, commercial) to execute strategy consistently across channels.
• Oversee full lifecycle of payment products, ensuring competitiveness, strategic coherence, and alignment with business objectives.

What they are looking for

• 3+ years in Product Management, customer journeys, digital products, or business transformation.
• Action-oriented mindset: take quick independent decisions and turn challenges into opportunities.
• Manage complexity: navigate large datasets, multi-layered situations, and translate insights into clear actions.
• Strong analytical and problem-solving skills with discipline, customer focus, and collaborative approach.
• Excellent communication: present findings in structured, inspiring, persuasive ways to diverse stakeholders.

What is in it for you

• Work on impactful payments products used daily by millions of customers across Europe.
• Hybrid working with flexible schedule and short-week options.
• Monthly benefit platform budget and extra annual leave based on experience.
• Access to growth via ING Learning Centre, Udemy, Bookster, certifications, and internal mobility programs.
• International assignment opportunities and sustainability/CSR projects.