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Flink · Post Order Experience

Product Manager - Post Order Experience (m/f/d)

NewhybridMidBerlin, GermanyE-commerceMarketplaceB2C

Our Take

Own the post-order experience for Flink's rapid grocery delivery app across Europe.

As posted by Flink

## The role - You own the end-to-end product experience after a customer places an order — from confirmation through delivery and returns. - You define and drive the roadmap for post-order flows, balancing customer satisfaction with operational efficiency. - You collaborate cross-functionally with engineering, design, operations, and data teams to ship improvements at pace. - You use data to identify friction points in the post-order journey and prioritise initiatives with the highest impact. ## What they are looking for - Proven PM experience in a fast-paced consumer app or e-commerce/delivery environment. - Strong analytical mindset — comfortable digging into funnel data, order metrics, and customer feedback. - Experience owning mobile-first product areas with high transaction volume. - Ability to work across operations and tech stakeholders to align on delivery experience improvements. - Structured communicator who can translate customer problems into clear product specs. ## What is in it for you - Work on a product used by hundreds of thousands of customers across multiple European markets. - Fast-moving startup environment with real ownership and short shipping cycles. - Competitive compensation package in a well-funded scale-up.

Skills & Focus Areas

  • roadmapping
  • data analysis
  • stakeholder management
  • user research
  • mobile product
  • A/B testing

Languages

English